FAQs
1. What is Verilux and what products does it sell?
Verilux is an Indian electronics accessories brand headquartered in New Delhi. It specializes in high-quality tech peripherals including USB Hubs (Type-C & USB-A), Flash Drives, NVMe Adapters, Charge Cables, Wireless Mice, SD Cards, Mobile Accessories, PC Accessories, and Automotive & Appliance accessories. Verilux is committed to making everyday digital life easier and more convenient across all devices.
2. Is Verilux an Indian brand?
Yes, Verilux is a Made-in-India electronics accessories brand. The company is based in New Delhi (A-Block, Rangpuri Extension) and operates warehouses in Delhi, Mumbai, and Bangalore to ensure fast, pan-India delivery to customers.
3. What USB Hubs does Verilux offer?
Verilux offers a wide range of USB Hubs, including:
- 5-in-1 USB-C Hub — with USB 3.0, USB 2.0, SD & MicroSD Card slots
- 7-in-1 USB-C Hub — with HDMI, Ethernet RJ45, USB 3.0, SD/TF card reader
- USB-C to Ethernet Hub — 5-in-1 with LAN port and card reader
- USB 3.0 Multi-Port Hubs — compatible with MacBook, iPad Pro, Dell, HP, Samsung Galaxy, and Chromebook devices
All hubs support up to 5Gbps data transfer speed.
4. Which devices are compatible with Verilux USB Hubs?
Verilux USB Hubs are universally compatible with a wide range of devices, including:
- MacBook Air & Pro (M1, M2, 2017–2022)
- iPad Pro, iPad Mini 6, iMac
- iPhone 15 (Pro, Max, Plus)
- Dell XPS 13/15, HP, Lenovo, ASUS laptops
- Samsung Galaxy S10, Note 10
- Google Chromebook, Pixelbook
- Any USB-C or USB-A enabled laptop or tablet
🛒 Ordering & Payments
5. How can I place an order on Verilux?
You can shop directly on veriluxhub.com. Browse the product catalog, add items to your cart, and check out securely. Verilux uses Shopify, a trusted global e-commerce platform, ensuring a safe and smooth shopping experience.
6. What payment methods does Verilux accept?
Verilux supports multiple secure payment options for Indian shoppers, including:
- Visa, Mastercard, American Express, RuPay
- Amazon Pay, PayPal
- Paytm, MobiKwik, Airtel Money, Freecharge, Ola Money
All transactions are encrypted and processed securely to protect your personal and financial data.
7. Is shopping on Verilux safe?
Yes, shopping on Verilux is completely safe. The website uses an SSL certificate issued by Google Trust Services, ensuring all personal and payment information is encrypted. Verilux has received a 100/100 trust score from Gridinsoft's security scanner, confirming it as a legitimate and secure e-commerce platform.
🚚 Shipping & Delivery
8. How long does Verilux take to deliver orders in India?
Verilux typically processes orders within 1 to 3 business days (excluding weekends and holidays). After dispatch, delivery within India takes approximately 2 to 7 business days. Remote areas may require slightly longer delivery times.
9. Does Verilux offer free shipping in India?
Yes! Verilux offers free local delivery for orders shipped within India. No minimum order value is explicitly required for standard free shipping.
10. From which locations does Verilux ship orders?
Verilux operates three warehouses located in Delhi, Mumbai, and Bangalore. Your order will be shipped from the warehouse closest to your delivery address, ensuring faster and more efficient delivery.
11. How can I track my Verilux order?
Once your order is shipped, you can contact Verilux customer service and they will provide you with exact shipping and tracking information. You can reach support via:
- 📧 Email:
- 📞 Phone: +91-9218021484
🔄 Returns, Refunds & Warranty
12. What is Verilux's return and exchange policy?
Verilux offers a 7-day return and exchange policy from the date of delivery. To be eligible:
- Items must be unused and in original condition
- Returns require prior approval from the Verilux customer service team
- An unboxing video is required for Dead on Arrival (DOA) or wrong product cases
- Return shipping costs are borne by the buyer (except for DOA or wrong shipment cases)
Refunds are processed within 3–5 business days after the return is received, and the refund is credited back to the original payment account within 7 working days.
13. Can I cancel my Verilux order?
Yes, you can cancel your order before it is shipped and receive a full refund. To cancel or modify your order (including changing the shipping address), contact Verilux within 2 hours of placing it. Once the order is shipped, cancellation or modification is not possible.
14. What warranty does Verilux provide on its products?
Verilux products are backed by a manufacturer's warranty covering defects in material and workmanship. The warranty is applicable from the date of original retail purchase. For warranty claims or after-sales support, customers should:
- Keep the unboxing video as proof
- Contact Verilux at or call +91-9218021484
- Provide order details and proof of purchase
📞 Customer Support
15. How can I contact Verilux customer support?
Verilux provides dedicated customer support through the following channels:
- 📧 Email:
- 📞 Phone/WhatsApp: +91-9218021484
- 🌐 Website:
The customer service team handles queries related to orders, shipping, returns, exchanges, product compatibility, and after-sales support.